Once you arrive at the car park, go to their billing office to pay your invoice and administrative charges (and rent where applicable). Someone in the office will help you locate your car.
Speak to with the Terminal Manager at the car park or contact our offices. We would first determine that your unit has landed on which vessel and under what key number and you would be advised on its status.
Should you find your goods have been lost or damaged in any way, contact our offices immediately. First, we will verify whether the lost item was originally loaded and if so, at what point the cargo went missing. The matter … Continue reading